Last updated: 09/11/2026
This Privacy Policy explains what personal information Merry Bazaar ("we," "us") collects when you visit merrybazaar.com or buy from us, how we use it, who we share it with and the choices you have. It applies to our website, our emails and our customer support.
Summary
- We collect the information you give us to place and deliver an order, plus basic device and browsing data.
- We do not sell your personal information for money.
- We honor Global Privacy Control (GPC) signals automatically.
- You can ask to access, correct or delete your information by emailing support@merrybazaar.com.
Notice at collection
This table lists each category of personal information we collect, where it comes from, why we use it, who receives it and how long we keep it.
| Category | Examples | Source | Purpose | Disclosed to | Retention |
|---|---|---|---|---|---|
| Identifiers | Name, email address, shipping and billing address, phone number if you provide it | You | Process and deliver orders, send order emails, answer support requests | Our e-commerce platform, shipping carriers, our supplier, email service | As long as needed for the order and support, and up to 7 years for tax and accounting records |
| Commercial information | Items purchased, order totals, returns and exchanges | You, your activity on our site | Fulfill orders, process returns, keep accounting records, prevent fraud | Our e-commerce platform, payment providers, our supplier, returns center | Up to 7 years for tax and accounting records |
| Payment information | Card type, last 4 digits, billing address, transaction ID | You, payment providers | Take payment, issue refunds, prevent fraud | Payment providers | As required by payment providers and tax law; we never store full card numbers |
| Internet or device activity | IP address, browser type, pages viewed, items added to cart, cookie IDs | Your device, cookies | Run the website, keep your cart, measure site performance, protect against fraud | Our e-commerce platform, analytics providers | Up to 24 months |
| Approximate location | Country, state or city based on IP address | Your device | Show the correct currency and shipping options, prevent fraud | Our e-commerce platform | Up to 24 months |
| Communications | Emails and messages you send us, return photos | You | Answer questions, resolve order issues, improve support | Email service | Up to 3 years after your last message |
We do not collect sensitive personal information such as Social Security numbers, government ID numbers, health data or precise geolocation.
How we use your information
We use your information to run your order and our store. Specifically, we use it to:
- Process your payment and deliver your order.
- Send order confirmations, shipping updates and replies to your questions.
- Handle returns, exchanges and refunds.
- Keep our website working, secure and free of fraud.
- Understand which pages and products visitors use, so we can improve the site.
- Send marketing emails if you sign up for them. Every marketing email has an unsubscribe link.
- Meet our legal, tax and accounting obligations.
Who we share information with
We share personal information only with companies that help us run the store, and only what they need.
- E-commerce platform: Our store runs on Shopify, which hosts the website and processes order data for us.
- Payment providers: Payments are processed by third-party payment providers that maintain PCI DSS compliance. They receive your payment details directly; we do not see or store your full card number.
- Our supplier: Our supplier receives your name, shipping address and the items ordered so it can pack and ship your order.
- Shipping carriers: Carriers receive your name, address and sometimes your phone number or email to deliver the package and send tracking updates.
- Returns center: Our returns center in Coppell, Texas receives the details of the returned items and your order number.
- Email and analytics services: These services send our emails and measure how the site is used.
- Legal and safety: We may disclose information when the law requires it, or to protect our customers, our store or others from fraud or harm.
If our business is sold or merged, customer information may transfer to the new owner, who must follow this policy.
Cookies and similar technologies
We use cookies to run the site, remember your cart and measure how the site is used. Cookies fall into three groups:
| Type | What it does | Can you turn it off? |
|---|---|---|
| Necessary | Keeps your cart, checkout and security working | No, the site cannot work without them |
| Analytics | Counts visits and shows which pages are used | Yes, through your browser settings or the opt-out page |
| Advertising | Measures ads or shows ads based on your visits, if we use them | Yes, through GPC or the opt-out page |
You can block or delete cookies in your browser settings. Blocking necessary cookies will stop the cart and checkout from working.
Global Privacy Control
We treat a Global Privacy Control signal as a request to opt out of the sale or sharing of your personal information. If your browser or extension sends a GPC signal, we apply the opt-out to that browser automatically. You do not need to fill out a form.
Sale and sharing of personal information
We do not sell your personal information for money. If we use advertising cookies or pixels, that use may count as "sharing" for cross-context behavioral advertising under California law. You can opt out at any time on our Do Not Sell or Share page. We do not knowingly sell or share the personal information of anyone under 16.
Your California privacy rights
If you live in California, the CCPA as amended by the CPRA gives you these rights.
- Right to know: Ask what personal information we collected about you, where it came from, why we collected it and who we disclosed it to.
- Right to access: Get a copy of the personal information we hold about you.
- Right to delete: Ask us to delete your personal information, subject to legal exceptions such as tax records.
- Right to correct: Ask us to fix inaccurate information.
- Right to opt out: Tell us not to sell or share your personal information.
- Right to limit: We do not use sensitive personal information, so there is nothing to limit.
- Right to non-discrimination: We will not charge you more, give you worse service or deny you a purchase because you used these rights.
Rights in other states
Residents of other states with consumer privacy laws have similar rights. These states include Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia, among others. Depending on your state, you can ask to access, correct, delete or get a copy of your information, and to opt out of targeted advertising, sale or profiling. We honor these requests for all US customers, whatever state you live in.
How to make a request
Email support@merrybazaar.com with the subject line "Privacy request." Then:
- Tell us which right you want to use and the email address you used with us.
- We confirm we received your request within 10 business days.
- We verify your request by matching details you give us, such as an order number, with our records. We never ask for a government ID.
- We respond within 45 days. If we need more time, we tell you why and may take up to 45 more days.
You may use an authorized agent. The agent must show written permission from you, and we may ask you to confirm the request directly.
Right to appeal
If we deny your request, you can appeal. Reply to our decision email with the subject line "Privacy appeal." We respond to appeals within 60 days and explain the result. If you disagree with the result, you can contact your state Attorney General.
Data security
We protect your information with reasonable technical and organizational safeguards. Our website uses HTTPS with TLS encryption. Payments are processed by third-party payment providers that maintain PCI DSS compliance. We limit access to personal information to people and services that need it. No system can be completely secure, so please use a strong password and contact us if you suspect a problem with your account.
International data transfers
We operate from Hong Kong and use service providers in the United States and other countries. To fulfill your order, your information may be processed in Hong Kong, in the United States and in the countries where our supplier and service providers work. We require these parties to protect your information and use it only to provide their services to us.
Children's privacy
Our store is for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email support@merrybazaar.com and we will delete it.
Marketing emails
We send marketing emails only if you sign up. You can unsubscribe with the link at the bottom of any marketing email. We still send emails about your orders, such as confirmations and tracking. We do not send marketing text messages.
Changes to this policy
We post every change on this page and update the date at the top. If a change affects how we use information we already collected, we email customers who have an account or a recent order before the change takes effect.
Contact
Email: support@merrybazaar.com
Mailing address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET